In 1990, David McKinney, UNM's then Vice President for Business and Finance, recognized a need for a formal business policy manual to codify policies and procedures that had been issued over time through a series of separate memoranda. To that end, he appointed UNM employees Carol Stephens and Yolanda Moya to a two-year project to develop a manual and processes for policy approval and ongoing development. Slightly ahead of schedule, on November 1, 1991, they issued the first edition of the University Business Policies and Procedures Manual with approximately 50 policies. Copies of the manual were distributed to all UNM departments. Staffed by Carol and Yolanda, the UNM Business Policies Office then became a permanent office.
With the assistance of the Office of University Counsel, the President’s Office, and others, on September 12, 1996, a comprehensive revision of the Regents’ Policy Manual was completed, which standardized the policies' format and eliminated the need for a lengthy set of appendices. Copies of the revised manual were issued to members of the Board of Regents and to key UNM administrators.
In 1997, online versions of both the University Business Policies and Procedures Manual and the Regents’ Policy Manual were developed, featuring dynamic links and search functions. As of January 29, 1999, the official version of the University Business Policies and Procedures Manual has been available in only an online format. The manual’s scope eventually expanded to include administrative policies, and the department was renamed the UNM Policy Office.
On January 1, 2012, Carol and Yolanda retired from UNM, after 20 years of service in the Policy Office and many prior years of service to other units. Under their good stewardship, the University Business Policies and Procedures Manual and the Regents’ Policy Manual grew collectively to contain over 250 policies.
Executive Vice President for Administration David Harris conducted a search for a new head of the UNM Policy Office and chose Pamina Deutsch. With over 19 years of experience in the Office of University Counsel, Pamina brought considerable institutional knowledge to the position, including a familiarity with UNM's policies. In recent years, Pamina worked in the areas of research and technology law as a Senior Paralegal and Sponsored Research Project Specialist. On February 1, 2012, Pamina assumed her new position in the Policy Office and serves as the University Policy and Administrative Planning Director.
One of Pamina's first major initiatives was to oversee the updating and consolidation of the Policy Office's 15-year-old websites. Unlike the old sites, this new consolidated website complies with the University's current Web content and accessibility standards. In conjunction with launching the new website, Pamina renamed the University Business Policies and Procedures Manual the University Administrative Policies and Procedures Manual to more accurately reflect its contents.
On September 3, 2013, Bonnie Leigh Reifsteck joined the Policy Office as the new University Policy Specialist, working half-time. Prior to joining the Policy Office, Bonnie Leigh worked at UNM for eight years in various capacities, both on Main Campus and at the Health Sciences Center, including as an Administrative Officer in the Office of the Provost and as a Department Administrator for Pharmaceutical Sciences in the College of Pharmacy.